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Health Bank One Support Center

Welcome to the Support Center

Portals

  • Partner Support

    Welcome! You can raise a request for Partner Support using the options provided.

  • Patient Support

    Select this portal if you are a patient with enrollment or technical support questions.

Suggested forms

  • Provider/Organization Location Request in Partner Support

    If you are a patient assistant and cannot locate your patient's provider, please submit a request here.

  • I have copies of my medical records. Can I email them to Health Bank One to consolidate them? in Patient Support

    Yes, you can! Please submit your request here, and a member of our support team will reach out to you with options on how to securely share your records with us so we can consolidate them for you in your Health Bank One app.

  • I got a new phone and need to add the Health Bank One app. in Patient Support

    We can assist with that. Submit a request here, and we will initiate the process of preparing your records for transfer to your new account. Please keep an eye out for an email with the next steps.

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