Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Health Bank One Support Center

Welcome to the Support Center

Portals

  1. Partner Support

    Welcome! You can raise a request for Partner Support using the options provided.

  2. Patient Support

    Select this portal if you are a patient with enrollment or technical support questions.

Suggested forms

  • Provider/Organization Location Request in Partner Support

    If you are a patient assistant and cannot locate your patient's provider, please submit a request here.

Powered by Jira Service Management
{"xsrfToken":"d307d98c4b431ca2aefe25a1b0e13c7934a9e482_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e2e4a306-37a8-4717-bc7c-0290891d0524/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjg2MDYzOC05NmEzLTRiMDUtOGQ2Mi03ZWZjOTljNTY2NzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUyZTRhMzA2LTM3YTgtNDcxNy1iYzdjLTAyOTA4OTFkMDUyNCI6WyJyZWFkIl19LCJleHAiOjE3NjUxODMxNDgsIm5iZiI6MTc2NTE4MjU0OH0.96mZH9q_f_FQSMOSqYjYOmH_Alky7cidqwsgRAesfxM&client=0b860638-96a3-4b05-8d62-7efc99c56674&mode=fit","logoId":"e2e4a306-37a8-4717-bc7c-0290891d0524","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Support Center","sharedPortalName":"Health Bank One Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Support Center","sharedPortalName":"Health Bank One Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4382d1","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/134c0034-a71d-4efd-9c15-136af42c958f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjg2MDYzOC05NmEzLTRiMDUtOGQ2Mi03ZWZjOTljNTY2NzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjEzNGMwMDM0LWE3MWQtNGVmZC05YzE1LTEzNmFmNDJjOTU4ZiI6WyJyZWFkIl19LCJleHAiOjE3NjUxODMxNDgsIm5iZiI6MTc2NTE4MjU0OH0.rW8Ll-oKmA6xSGCxwb5GYp5J-xYSDoxKyQA0bxRb-Ao&client=0b860638-96a3-4b05-8d62-7efc99c56674&height=300&mode=fit","bannerMediaApiFileId":"134c0034-a71d-4efd-9c15-136af42c958f","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=allclearid","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d307d98c4b431ca2aefe25a1b0e13c7934a9e482_lout","baseUrl":"https://go.support.healthbankone.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://allclearid.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0b860638-96a3-4b05-8d62-7efc99c56674","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"383a2c20393b471297ed8c2e9c62d3a0","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://allclearid.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}