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Health Bank One Support Center

Welcome to the Support Center

Portals

  • Partner Support

    Welcome! You can raise a request for Partner Support using the options provided.

  • Patient Support

    Select this portal if you are a patient with enrollment or technical support questions.

Suggested forms

  • Provider/Organization Location Request in Partner Support

    If you are a patient assistant and cannot locate your patient's provider, please submit a request here.

  • I got a new phone and need to add the Health Bank One app. in Patient Support

    We can assist with that. Submit a request here, and we will initiate the process of preparing your records for transfer to your new account. Please keep an eye out for an email with the next steps.

  • Technical support in Partner Support

    Do you or your patient need help installing, configuring, or troubleshooting? Please submit a request here and a member of our team will reach out to assist.

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