Health Bank One Support Center

Welcome to the Support Center

Portals

  1. Partner Support

    Welcome! You can raise a request for Partner Support using the options provided.

  2. Patient Support

    Select this portal if you are a patient with enrollment or technical support questions.

Suggested forms

  • Provider/Organization Location Request in Partner Support

    If you are a patient assistant and cannot locate your patient's provider, please submit a request here.

  • I am having trouble enrolling. Can you help? in Patient Support

    Sorry to hear you are having difficulties enrolling. Please submit a request here and a member of our team will reach out to assist.

  • I have copies of my medical records. Can I email them to Health Bank One to consolidate them? in Patient Support

    Yes, you can! Please submit your request here, and a member of our support team will reach out to you with options on how to securely share your records with us so we can consolidate them for you in your Health Bank One app.

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